Discover the New Business Rules

What do you think is the biggest risk to business today? It’s not the economy. It’s not a lack of talent. It’s not a lack of funding. It’s the failure to understand and apply the New Business Rules. This puts you at a severe disadvantage! Only on this site will you find incredible resources like the Profit Talk blog, in-depth articles on the New Business Rules, and enlightening forums where you’ll discuss the challenges and solutions involving the New Business Rules with other successful business owners.

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FREE TouchPoint Scorecard

Are you ready to download your very own TouchPoint Scorecard? Just click here to get your Scorecard and get access to an exciting video that shows you step-by-step how to use it most effectively. This powerful Scorecard will help you to see simple improvements and develop the essential skill of looking at your business through your customers’ eyes. Be sure to choose the version that best fits your business.

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Share Success Strategies

By joining The Profit Generator Community, you’ll immediately have access to our growing community of business owners just like you, which will give you the inside track on business success secrets, best practices, and more. Use the forums to find ideas for your company – or share your own thoughts with other success-minded members!

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Get Exclusive Access

Community members have special access to The Profit Generator Program™ – an incredible program run by Patti Mara, who is an expert on perspective. Patti has spent nearly 20 years helping companies and individuals take a fresh look at the way they operate – and helping them to reach their full potential by enhancing customer experiences and dramatically increasing customer retention, growth, and profit!

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Who Creates Your Company Culture?

Every company has it’s own culture – an agreed upon set of working values, habits and environment. My favorite definition is your company culture is what happens when you, as the owner, are out of the office. Do you have an engaged, productive and dynamic culture? Or do you have a culture of resistance and [...]

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In Business, Less is Often More

Have you ever walked into a store looking for a particular product, and even though you are looking right at the shelf you can’t see what you’re looking for? Or you see what you’re looking for but there are so many options you don’t know where to start? Now an employee or the owner of [...]

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The Family Business

Leveraging the Advantages & Managing the Challenges to Have the Best of Both Worlds! A Profit Generator Community Training A large percentage of businesses are family run (especially small to medium sized). You’ve probably heard the description “Mom & Pop business”. There are many advantages to running a business with your family – shared values, [...]

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Selling the Invisible

Have you ever tried to sell something that is invisible to your customers? Such as selling your customers on the value of your service over the competition? Generally every business has something that they sell, because you can’t touch it or see it, can be a challenge to communicate the value – or have proof [...]

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You Can Be Right OR You Can Have Results

The radio announcer on my local station was discussing a story that caught my attention. It was about a woman who was out entertaining clients at a restaurant and at the end of the night she tipped the waiter $175 instead of the $75 she had intended to. She realized the mistake the next day [...]

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UpSolutions vs UpSelling

Engaging Your Team to Better Service Your Customers A Profit Generator Community Training Fully taking care of your customers’ needs means, based on what they are buying you identify other products, programs or services that would support them. The customer always has the choice to purchase the additional items or not, but consider you actually take [...]

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Constraint as an Asset

Are You Missing the #1 Driver in Your Business? Do you remember about 7 years ago, everywhere in the news were reports that we we’re going to run out of oil within 10 years. It was on TV, newspapers, magazines, and blog posts. Suddenly there was an emphasis on alternative fuel sources, electric cars, grants [...]

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Stuck? Try Reframing the question!

Have you ever felt completely stuck in some area of your business (or life)? If you’re like me – probably many, many times! However I came across a very powerful technique called Reframing that is the best “unstucking” solution I have ever seen. Simply put, Reframing changes the question, the way you are thinking about, [...]

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Motivating Your Team for Results

How many times have you been frustrated in your business?  Too many times to count? How often is that frustration about either motivating yourself as the owner, or motivating your team to engage, participate and produce results? Chances are you have created structure and accountability for yourself to build and grow your business. It might [...]

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Selling is ALWAYS a Process, Never an Event

One of the mistakes that most business owners make is thinking about their sales as a one-time event. And it’s natural to think this way! In fact one of the essential metrics to measure in any business is their sales volume and revenue. The problem here is a sale is never an isolated event – [...]

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