Archive | Video Tutorials RSS feed for this section

Customer Complaints to Raving Fans

Complaints are one of the most challenging forms of customer communication, and yet they are often the most important. Complaints often deliver essential information on how to build your business AND an opportunity to turn a customer into a Raving Fan! But most businesses (and people) get caught up in the negative emotional response and [...]

Read more

The New Business Rules for Success – All Industries

Webinar Replay – All Industries As well as building and running your business, you must also deal with the changing marketplace. What has worked for the last 10, 20 or 30 years is just no longer producing the same results. If it feels like you are working harder and being squeezed from all sides, you [...]

Read more

The New Business Rules for Success – Pharmacy

Webinar Replay – Pharmacy As well as building and running your Pharmacy business, you must also deal with the changing marketplace. What worked for independent pharmacy 10, 20 or 30 years ago is just no longer producing the same results. If it feels like you are working harder and being squeezed from all sides, you [...]

Read more

The Shifting Point

If you’re a business owner, you’re probably finding it harder and harder to make ends meet. If you’re someone who wants to start a business of your own, you may be hesitant to take that next step because of everything you’ve been seeing in the media. No matter which group you’re in, you’ve got to [...]

Read more

How to Add a Picture to your Member Profile

Fully participate in the Profit Generator Community – complete your Member Profile and add your Picture! It’s easy to do by setting up your own Gravatar – a Globally Recognized Avatar (yes, just like the movie Avatar, you get to create your identity!) Watch this Video Tutorial to guide you through the quick and easy [...]

Read more

How To End The Struggle

Do you ever feel like it’s a real struggle to get ahead? If so watch this video explaining what’s REALLY going on when we feel like things aren’t going right for us. More importantly, exactly what to do about it!

Read more

TouchPoint Scorecard Video Tutorial

Discover how you can immediately boost profits, save time, and make your business more enjoyable! Once you realize who you are selling to and what they are looking for – you now have a literal roadmap  to new markets, customers and more revenue than you would ever have dreamed of. The Video Tutorial will guide [...]

Read more